DailyNeeds247 connects customers with local stores for groceries and essentials. All exchanges are incharged by respective store owners. DailyNeeds247 acts only as a facilitator and does not handle product stocking or replacement directly.
Customers may request an exchange only for eligible items such as sealed, non-perishable, or defective products, depending on the store’s individual policy. Fresh, frozen, bakery, and perishable items are generally not eligible for exchange unless the store agrees.
To request an exchange, you must contact us or the respective store within 24 hours of delivery, with clear proof such as photos or videos. The product must be unused, with original packaging intact.
Approval of exchange requests depends on product condition, availability, and the store owner’s decision. Pickup arrangements or additional charges may apply based on the store’s policy.
DailyNeeds247 reserves the right to decline exchange requests that do not meet criteria or appear fraudulent.
For assistance, contact buy@dailyneeds247.com