DailyNeeds247 provides handmade crochet products and facilitates order fulfilment through its platform. All exchanges are managed as per internal product handling policies, and DailyNeeds247.com acts as a facilitator for the exchange process.
Customers may request an exchange only for eligible cases such as wrong product delivered, damaged items, or major defects. Since all products are handmade crochet items, slight variations in color, size, or design are natural and are not considered defects. Customized or made-to-order products are generally not eligible for exchange.
To request an exchange, customers must contact us within 24–48 hours of delivery with clear proof such as photos or videos. The product must be unused and returned with original packaging and tags intact.
Approval of exchange requests depends on product condition and availability. Pickup arrangements or self-shipping may be required, and additional charges may apply where applicable.
DailyNeeds247.com reserves the right to reject exchange requests that do not meet the required conditions or appear to be misuse or fraudulent.
For assistance, contact: buy@dailyneeds247.com